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Technology Services

Contact Us 

Monday - Friday  8:00 am - 4:30 pm
Phone: 503-614-1400 or 1-866-348-3400
Email: support@cascadetech.org


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Members of the Technology Services team at the 2019 In-service  
Photo by Tracey Goldner

Support Desk

Email support@cascadetech.org to create a ticket in our system.  Once a ticket is created, you will receive an email and reference number. Check your ticket status here >>

Include the following information in your email
​
  • A brief description of the issue
  • Your name and phone number 
  • A screen shot of your issue 

Web Help Desk Guide

Equipment purchasing 

Email support@cascadetech.org to create a ticket.  Please include the following in your email ​​
  • Item for purchase
  • Quote or request for quote
  • Department administrator approval
  • ​Budget code to charge
  • ​Delivery instructions 

Items you must purchase through technology

  • Computers       
  • Monitors
  • Network gear
  • Phones 
  • Printers
  • Projectors
  • Software​

Tutorials and Tips

Google Video Tutorials

Watch our First Friday Fast Fifteen Technology Training videos on YouTube >> 
  • Features and settings in Google mail to make is less frustrating
  • Gmail productivity: Priority inbox, labels, filters, how to search, unthreading conversations
  • Google tasks and keep
  • Keeping multiple Google profiles straight
  • Sharing Google docs safely 
  • Speech to text in Google docs

Google Resources
Visit the Staff Resources folder in Google Drive >>
(NWRESD Google sign-in is required to access this link)

Keyboard shortcuts 
  • CTRL+C = Copies highlighted text
  • CTRL+X = Cuts highlighted text
  • CTRL+V = Pastes copied/cut text
  • CTRL+ Home = Moves cursor to beginning of a webpage or document
  • CTRL+ALT+DEL = Choose "change password"​
  • Windows Key + Shift + S =  Snips what has been selected with mouse

HILLSBORO OFFICE
503-614-1428
Fax: 503-614-1440
5825 NE Ray Circle
Hillsboro, OR 97124-6436

MAP
ASTORIA OFFICE
503-325-2862
Fax: 503-325-1297
3194 Marine Drive
Astoria, OR 97103
MAP
ST. HELENS OFFICE
503-366-4100
Fax: 503-397-0796
800 Port Avenue
St. Helens, OR 97051
MAP


TILLAMOOK OFFICE
503-842-8423
Fax: 503-842-6272
2515 3rd Street
Tillamook, OR 97141
MAP


​Accessibility
Nondiscrimination policy
Public complaint policy
Safety tipline
Staff directory

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