Technology Services
Contact UsMonday - Friday 8:00 am - 4:30 pm
Phone: 503-614-1400 or 1-866-348-3400 Email: support@cascadetech.org |
Members of the Technology Services team at the 2019 In-service
Photo by Tracey Goldner |
Support Desk
Email support@cascadetech.org to create a ticket in our system. Once a ticket is created, you will receive an email and reference number. Check your ticket status here >>
Include the following information in your email
Web Help Desk Guide
Include the following information in your email
- A brief description of the issue
- Your name and phone number
- A screen shot of your issue
Web Help Desk Guide
Equipment purchasing
- Item for purchase
- Quote or request for quote
- Department administrator approval
- Budget code to charge
- Delivery instructions
Items you must purchase through technology
- Computers
- Monitors
- Network gear
- Phones
- Printers
- Projectors
- Software
Tutorials and Tips
Google Video Tutorials
Watch our First Friday Fast Fifteen Technology Training videos on YouTube >>
Google Resources
Visit the Staff Resources folder in Google Drive >>
(NWRESD Google sign-in is required to access this link)
Keyboard shortcuts
Watch our First Friday Fast Fifteen Technology Training videos on YouTube >>
- Features and settings in Google mail to make is less frustrating
- Gmail productivity: Priority inbox, labels, filters, how to search, unthreading conversations
- Google tasks and keep
- Keeping multiple Google profiles straight
- Sharing Google docs safely
- Speech to text in Google docs
Google Resources
Visit the Staff Resources folder in Google Drive >>
(NWRESD Google sign-in is required to access this link)
Keyboard shortcuts
- CTRL+C = Copies highlighted text
- CTRL+X = Cuts highlighted text
- CTRL+V = Pastes copied/cut text
- CTRL+ Home = Moves cursor to beginning of a webpage or document
- CTRL+ALT+DEL = Choose "change password"
- Windows Key + Shift + S = Snips what has been selected with mouse